General

Great Feedback

I know it’s blowing our own trumpet a bit but we are proud of our customer service. There are a new reviews, including some international ones, almost everyday on TrustPilot […]

General

The Best Winter for a Decade

The ‘Big Freeze’ this winter was brilliant for one section of the public – Winter Climbers. I’ve done 5 winter climbing trips year, starting in the Lakes, heading to Glen […]

General

Good Communication

I have been thinking and reading about customer communication lately, especially with regard to social networking.  As an online store we do not have the ability to talk face to […]