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Delivery Information
Order before 2pm Mon-Fri for same day dispatch.We will send you an email with tracking details upon dispatch.
UK Delivery (Excluding Northern Ireland)
For all orders: (Except orders containing Knifes, see below)Royal Mail Tracked 48: Free or £2.95.
Free for orders over £100, otherwise £2.95
Typically delivered within 2 working days, occasionally it may take longer at peak times.
Next Working Day Delivery £4.95
Most orders are sent by DPD. Orders over 1 metre in length (Ski poles typically) are sent DHL. Some remote postcodes we'll use Royal Mail Special Deliery.
(Some UK Remote areas may have a different priority delivery cost and time, this is calculated at checkout.)
For all orders containing Knifes:
UK Age Verified Service: £4.95
All bladed products (Knives, Leathermans etc) are sent using a DPD age checked service. For
Further details of this service are shown on the applicable product pages.
Northern Ireland Delivery
For all orders: (Except orders containing Knifes, see below)Royal Mail Tracked 48: Free or £2.95
Free for orders over £100, otherwise £2.95 Typically delivered within 2 working days, occasionally it may take longer at peak times.
Priority Delivery Northern Ireland £4.95
Sent by Royal Mail Tracked 24. Delivery within 2 working days.
For all orders containing Knifes:
Northern Ireland Age Verified Service: £19.95
All bladed products (Knives, Leathermans etc) are sent using a DPD age checked service. For
Further details of this service are shown on the applicable product pages.
Collection From Facewest:
Orders can be collected from our warehouse in Guiseley. We are open for collection M-F from 10am- 3pm.To see this as a delivery option at checkout please use our address details for the delivery address:
Facewest Ltd, Unit 6, Gordons Mill, Guiseley, LS20 9PD
Once your order has been processed and is ready for collection we will send you a email. Please bring photo ID to collect such as a driving licence.
International Delivery
Country | Economy Service | Priority Service | Notes |
---|---|---|---|
Australia | £ 9.95 (4-7 Days) | £ 40.00 ( DPD Air Express , 3-5 Days) | 1,2,3 |
Austria | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 3 Days) | 1,2,3 |
Belgium | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 2 Days) | 1,2,3 |
Bulgaria | £ 5.95 (4-7 Days) | £ 24.95 ( DPD Air Express , 2-4 Days) | 1,2,3 |
Channel Islands | £ 3.95 (Royal Mail, 4-7 Days) | £ 5.95 ( Royal Mail , 1-2 Days) | 1,2,3 |
Croatia | £ 5.95 (4-7 Days) | £ 24.95 ( DPD , 4-6 Days) | 1,2,3 |
Cyprus | £ 5.95 (4-7 Days) | £ 24.95 ( DPD Air Express , 2-3 Days) | 1,2,3 |
Czech Republic | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 3-4 Days) | 1,2,3 |
Denmark | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 3 Days) | 1,2,3 |
Estonia | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 4-5 Days) | 1,2,3 |
Finland | £ 5.95 (4-7 Days) | £ 24.95 ( DPD Air Express , 2-3 Days) | 1,2,3 |
France | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 2-3 Days) | 1,2,3 |
Germany | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 2-3 Days) | 1,2,3 |
Gibraltar | £ 5.95 (4-7 Days) | £ 45.00 ( DPD Air Express , 2-3 Days) | 1,2,3 |
Greece | £ 5.95 (5-8 Days) | £ 24.95 ( DPD Air Express , 3-5 Days) | 1,2,3 |
Hungary | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 4-5 Days) | 1,2,3 |
Iceland | £ 9.95 (5-10 Days) | £ 40.00 ( DPD Air Express , 4-5 Days) | 1,2,3 |
Ireland | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 1-2 Days) | 1,2,3 |
Italy | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 3-4 Days) | 1,2,3 |
Japan | £ 9.95 (4-7 Days) | £ 40.00 ( DPD Air Express , 3-4 Days) | 1,2,3 |
Latvia | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 4-6 Days) | 1,2,3 |
Lithuania | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 4-6 Days) | 1,2,3 |
Luxembourg | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 2 Days) | 1,2,3 |
Malta | £ 5.95 (4-7 Days) | £ 24.95 ( DPD Air Express , 3-4 Days) | 1,2,3 |
Netherlands | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 2 Days) | 1,2,3 |
New Zealand | £ 9.95 (5-10 Days) | £ 40.00 ( DPD Air Express , 4-5 Days) | 1,2,3 |
Norway | £ 5.95 (4-7 Days) | £ 24.95 ( DPD Air Express , 2-4 Days) | 1,2,3 |
Poland | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 4-5 Days) | 1,2,3 |
Portugal | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 4-5 Days) | 1,2,3 |
Romania | £ 5.95 (4-7 Days) | £ 24.95 ( DPD Air Express , 3-5 Days) | 1,2,3 |
Slovakia | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 4-5 Days) | 1,2,3 |
Slovenia | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 3-4 Days) | 1,2,3 |
Spain | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 3-4 Days) | 1,2,3 |
Sweden | £ 5.95 (4-7 Days) | £ 12.95 ( DPD , 4-5 Days) | 1,2,3 |
Switzerland | £ 5.95 (4-7 Days) | £ 24.95 ( DPD Air Express , 2-3 Days) | 1,2,3 |
International Delivery
Please note for all export destinations (Outside UK)
We do not charge UK VAT. You will be liable for paying import taxes, duties and fees. If due these will be collected by the postal carrier before or at point of delivery.
If you refuse to pay for import duties / associated costs and the parcel is returned to us then we will refund your order value less any costs relating to the delivery and return costs.
We do not charge UK VAT. You will be liable for paying import taxes, duties and fees. If due these will be collected by the postal carrier before or at point of delivery.
If you refuse to pay for import duties / associated costs and the parcel is returned to us then we will refund your order value less any costs relating to the delivery and return costs.
1. Certain heavy & low value items are not available with economy shipping. This will be identified at checkout.
2. We do not charge UK VAT. You will be liable for paying import taxes, duties and fees. If due these will be collected by the postal carrier before or at point of delivery. If you refuse to pay for import duties / associated costs and the parcel is returned to us then we will refund your order value less any costs relating to the delivery and return costs.
3. Priority service only available on orders valued over £135.